aq999 com Complete Terms & Conditions

1. General Terms

aq999 com An online betting and gaming platform operating under a Curaçao gaming licence. We serve users from Bangladesh and various other countries. However, it is each user's responsibility to ensure that online betting is legal in their own country.

1.1 Age Restriction

aq999 com For individuals aged 18 years or older only. You must provide true and accurate age information during registration. We may request documentation to verify age at any time. If proven to be under 18 years old, your account will be immediately closed and all winnings voided.

1.2 Legal Standing

It is your responsibility to verify whether online betting is legal in your country or region. aq999 com Will not accept registrations from any country where online gaming is completely prohibited. If you access from a location where betting is illegal, all liability rests with you.

1.3 Account Security

It is your responsibility to keep your username, password, and other login credentials confidential. You are fully responsible for any activity from your account. If you suspect someone has gained unauthorized access to your account, notify our support team immediately.

2. Account Rules

aq999 comTo register at, you must provide accurate personal information. Each person may open only one account. Opening multiple accounts is strictly prohibited, and if detected, all accounts will be closed and balances may be forfeited.

2.1 Registration Process

During registration, you must provide the following information accurately:

• Full name (as it appears on NID or passport)
• Date of birth (for age verification)
• Valid mobile number and email address
• Full residential address
• Payment method details (Mobile Pay, Nagad, or Rocket number)

Providing false or incorrect information may result in account suspension or closure.

2.2 KYC Verification

aq999 com conducts a KYC (Know Your Customer) process to verify your identity. For large withdrawals, we may request the following documents:

• Scanned copy of National ID (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Selfie photo showing your ID document

Your withdrawal request may be delayed if you have not completed KYC.

2.3 Multiple Accounts Prohibited

Only one account is permitted per person, household, address, email, IP address, and device. Any attempt to abuse bonuses or open multiple accounts will result in permanent closure of all accounts and forfeiture of all balances.

3. Betting Rules

aq999 com The platform allows betting on Sports Betting, casino games, live dealers, and Lottery. Each game and event has specific rules that must be read carefully before playing.

3.1 Bet Acceptance

When you place a bet, it is immediately recorded in our system. Once a bet is confirmed, it cannot be cancelled or modified. However, in certain cases such as technical errors or obvious odds mistakes, we reserve the right to void bets.

3.2 Odds Changes

Odds in Sports Betting change in real-time. The odds at which you place your bet will be considered final. If odds change after you place a bet, it will not affect your bet.

3.3 Match Cancellation or Postponement

If a match or event is cancelled, postponed, or delayed by more than 48 hours, all bets on that match will be void and stakes refunded. However, special rules may apply to live betting.

3.4 Minimum and Maximum Bets

aq999 comhas minimum and maximum bet limits for each game and event:

• Minimum bet: BDT 10
• Maximum bet: varies by event (generally up to BDT 50,000)
• Higher limits available for VIP players

3.5 Betting Prohibitions

Bets are prohibited in the following cases:

• Prior knowledge of a match outcome
• Betting on the same event from multiple accounts
• Betting by exploiting system vulnerabilities or errors
• Colluding with third parties or syndicate betting

4. Payment & Withdrawal

aq999 com Supports Bangladesh's most popular payment methods: Mobile Pay, Nagad, Rocket, and bank transfer. We ensure fast and secure transactions.

4.1 Deposit Rules

• Minimum deposit: BDT 200
• Maximum deposit: BDT 50,000 (per transaction)
• Deposits are processed instantly
• No deposit fees

Deposits must be made from a payment account registered in your own name. Third-party account deposits are not accepted.

4.2 Withdrawal Rules

• Minimum withdrawal: BDT 500
• Maximum withdrawal: BDT 1,00,000 (per day)
• Processing time: 15 minutes to 24 hours
• No withdrawal fees (first 5 withdrawals per month)

4.3 Withdrawal Terms

The following conditions must be met before withdrawing:

• Your account must be KYC verified
• Deposited funds must be turned over at least once
• If you have claimed a bonus, wagering requirements must be met
• Withdrawals must be made using the same payment method used for deposit

4.4 Payment Delays or Rejections

If your withdrawal is delayed or rejected, the following may be the reason:

• Incomplete KYC verification
• Failure to meet bonus terms
• Suspicious transactions or betting patterns
• Suspicion of multiple accounts or fraud

In such cases, our support team will contact you and work to resolve the issue.

5. Bonuses & Promotions

aq999 com Regularly offers bonuses and promotions: welcome bonus, deposit bonus, cashback, loyalty rewards, and much more. Each bonus has specific terms that must be met.

5.1 Bonus Terms

• Each bonus has specific wagering requirements (typically 5x to 30x)
• Bonuses have a limited validity period (typically 7 to 30 days)
• Bonuses can only be used on specific games or events
• Minimum odds requirements may apply (e.g., 1.50 or higher)

5.2 Wagering Requirements

Example: You received a 100% welcome bonus on BDT 1000 (total balance BDT 2000). If the wagering requirement is 5x, you must place bets worth (1000 × 5) = BDT 5000 before withdrawing the bonus and winnings.

5.3 Bonus Abuse

Bonuses may be cancelled and associated winnings forfeited in the following cases:

• Opening multiple accounts to repeatedly claim the same bonus
• Low-risk betting patterns (e.g., betting on both sides)
• Placing bets in violation of bonus terms

6. Liability & Prohibitions

aq999 com Committed to maintaining a fair and transparent gaming environment. Strict action is taken against any dishonest activity, fraud, or violation of rules.

6.1 Prohibited Activities

• Attempted fraud, cheating, or manipulation
• Using automated bots or software
• Using or sharing another person's account
• Money laundering or illegal fund transactions
• Offensive language or harassing behaviour

6.2 Account Suspension

In case of rule violation aq999 com may take the following steps:

• Account suspension, temporary or permanent
• All bets and winnings void
• Balance forfeiture
• Legal action (in serious cases)

6.3 Limitation of Our Liability

aq999 com is not liable in the following cases:

• Loss due to technical error or server downtime
• Failure to place bets due to internet connectivity or device issues
• Third-party payment processor errors
• Incorrect information or results from the game provider

However, we make every effort to resolve issues in all cases and strive to provide fair compensation to those affected.

7. Dispute Resolution

If you have any complaint or dispute, please contact our customer support team first. We resolve issues within 24 hours in 95% of cases.

7.1 Complaint Procedure

1. Lodge your complaint via live chat or email (support@aq999com.biz)
2. Provide your account number, transaction ID, and details of the issue
3. Our team will begin an investigation within 24 hours
4. Final decision will be communicated within 7 days

7.2 Third-Party Arbitration

If you are not satisfied with our decision, you may lodge a complaint with an independent arbitrator. We are licensed under the Curaçao Gaming Control Board and abide by their guidelines.

8. Changes & Amendments

aq999 com Reserves the right to change, amend, or update these Terms & Conditions at any time. If any significant changes occur, we will notify players via email, SMS, or website notification.

8.1 Update Notifications

The last update date is mentioned at the top of this page. It is recommended to check this page regularly. Continued use of the platform after changes will be considered acceptance of the new terms.

8.2 Contact Information

For any questions or clarifications regarding these Terms & Conditions, contact us:

• Email: support@aq999com.biz
• Live Chat: Available 24/7
• Website: aq999 com